Integration overview
About
Villa Finder takes away holiday-planning stress by offering a handpicked selection of over 4,000 villas in Asia, Europe, and the Caribbean.
Founded in 2012, they are proud to provide a completely personalised service for each booking. Through Villa Finder, discover the world including Bali, Phuket, Koh Samui, Sri Lanka, Mauritius, Niseko, Majorca, Ibiza, Puglia, Tuscany, and St Barts. With over 40 travel experts in Singapore, Bali, and beyond, they are committed to creating a truly memorable holiday experience for all our guests, regardless of age.
Their villas are carefully selected and reviewed to the highest standards, from spotless grounds to delicious dine-in options. We curate one-of-a-kind holidays for unique travel experiences and tailor our bespoke concierge services to individual requests and needs.
Minimum requirements to connect
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Minimum number of properties: 1
Integration model
| Sync type | PULL |
| Static data sync | Updated upon change by Villa Finder |
| Availability, Rates & Inventory sync | Updated upon change by Villa Finder |
| Instant bookings | Yes |
| Booking requests | Yes (Rentals United) |
| Quote requests | Yes (pricing and availability) |
| Reservation sync | PUSH |
| Reservation modifications |
Reservation modifications via Rentals United are not synchronised with Villa Finder Modifications made on Villa Finder will trigger a cancellation of the original booking and creation of a new one in Rentals United |
| Reservation cancellations |
Cancellations made on Villa Finder are synchronised to Rentals United |
| Cancellation penalties | Yes, a full refund including the commission + cost of upgrade of the guest |
Additional info
| Accepted locations |
Core markets: Indonesia (Bali and Lombok), Thailand (Phuket and Samui), Japan (Niseko and Nagano), Spain (Ibiza and Mallorca), Italy, France (Alps, French Riviera, Provence), Switzerland (Alps), Sri Lanka, Mauritius, Caribbean (St Barths and St Martin) |
| Target guests | Families, group of friends, expat communities |
| Origin of the guests | Oceania (30%), Asia (30%), and Europe (20%), Rest of the world (20%) |
| Long stays (more than 30 days) | Yes (priority is short-term) |
| Channel website | https://villa-finder.com/ |
| Affiliate channels | N/A |
Inventory type
| Pick & Choose | Yes |
| Multi-units | Yes, depending on the property. If units are absolutely similar, then there will be 1 listing with multiple units linked to it on Villa Finder. If they are somewhat different (could be the decoration, the outside view, etc.), then there will be multiple listings created. |
Channel performance
| Top location | Bali |
| Top inventory type | Villas |
| Top performance season | Following the booking trends of each destination |
| Key amenities | Wi-Fi, private pool, fully equipped kitchen and kids-friendly facilities |
| Best practices |
Best pictures & family amenities Properties that perform best have at least 25 high quality pictures, 5 reviews, and a full list of amenities |
Charges & Payments
| Charging party | Villa Finder charges the guest and pays out to the property manager according to the contract terms. |
| Credit card details | N/A |
Commission
| Commission | 15 - 25%, depending on the location and contract type |
| Commission charging | Commission is charged from the total booking amount (including fees and taxes) |
| Commission application | Commission is charged from the rates provided to the channel or added on top |
Contract & Onboarding
| Average onboarding time | 7 days |
Contact & Support
| Support email for property managers | info@villa-finder.com |
| Response time | 24 hours, usually within 20 minutes |